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Return & Refund Policy
Welcome to VEVOR.com! All our products come with a 12-months warranty and can be returned for free within 30 days of delivery for approved reasons! The same warranty applies to replacement products. Pleasecontact usif you have any problems!
How to return and get a refund/replacement?
Step 1:Please contact our VEVOR customer service (Contact us) and provide the reason and the necessary pictures or videos to verify your order issue.
Step 2:Our customer service team investigate and offer a solution based on our policy.
Step 3:Both parties reach an agreement on the solution, and our customer service team provide the return information (Please do not send your return to the sender's address on your package.).
Step 4:Return the product (if required). When our warehouse receives the return, our customer service team will operate the refund/replacement. And you will receive the refund within 2-14 business days. The exact time depends on your card issuer.
Live chatService
Hours: Monday to Sunday, 9am - 6pm
Send a Message
E-mail Your Questions to:support@vevor.com
All feedback will be responded to within 24 hours.
Phone Service
Contact VEVOR Team:855-385-1880Monday to Friday, 08:00-17:00, GMT-7
